FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q:Are you a robot manufacturer?

A: Yes, we are not only a robot manufacturer, but also a robot project integrator.

Q:How long will the delivery time of JHY products be?

A: Standard robot, quantity within 10 sets, delivery time within 20 days.
Standard robot workstation project,quantity within 10 sets, delivery time within 40 days.

Q:Do you support OEM?

A: Yes.

Q:Can the color of the robot be customized?

A: Yes, Pls provide the color number for our final confirmation.

Q:Which welding machine brand can you offer?

A: We can offer MEGMEET,AOTAI,LORCH,and other mainstream brands.

Q:Which Sea Port are you near?

A: We are near Shanghai Port.

Q:Can you offer training?Is it free?

A: Training in our factory is free of charge.
We can also provide free training videos, training documents, online video training, online after-sales support.

Q:Which operation system do you use on your robot?

A: We use Baykal or LNC operation system ,Baykal is new and it's our main recommendation,for more information pls feel free to contact us.

Q:Can you offer operation instructions?

A: Yes, we can offer it.

Q:I’m a trader, how can I be your distributor?

A: We require our distributor to be familiar with welding process and has rich experience of installation and debugging, which can serve customers well.If you can make it,welcome to contact us.